Hello, we’re
On Message.

On Message is Australia’s first specialist Messaging agency.
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Lionel by
ING Direct

ING customers loved the bank’s fee-free ATMs. But they couldn’t always find them. All that changed with Lionel, the friendly chatbot.
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The Rat in
Wentworth

To launch the fifth season of prison drama, Wentworth, we added a loose-lipped character: Prison snitch and chatbot, The Wentworth Rat.
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What we do

We combine ideas, data, and the full potential of messaging platforms like Facebook Messenger to create conversation-based marketing campaigns and engaging customer experiences. We do this through the development of A.I. chatbots and other creative solutions.




Learn more about our solutions

A quiet, growing revolution

With over 11 million active users, Australians love messaging

Messaging apps are used more than traditional social media

54% of 15-19 year olds use messaging as their primary form of contact

900 million people 
use messaging 
as their primary form of 
communication

Datafication 2016

Datafication

Now in our sixth year partnering the University of Technology, Sydney, the Datafication survey provides Australian marketers with the most comprehensive data on how Australians are using social media and Messaging platforms.

See the results at Datafication.com

The Aussie Emoji Tracker

Check out our real-time 24/7 ranging of Australia’s most frequently used emojis. It’s a real insight into the emotional pulse of the nation. The Aussie Emoji Tracker demonstrates our ongoing commitment to understanding the world of Messaging apps, in order to deliver better thinking, ideas and executions for our clients.

See it live