How does it all work?
As a self-guided task, it’s very simple. Start by jumping onto the core Berta platform, which is the brains around the survey mechanic.
When you set yourself up as a new client, a new Berta bot will automatically be created for your Facebook page (or for a new FB page if required). You’ll then need to name your survey and create a bespoke icon that looks on-brand and resonates with your intended audience.
You then add survey questions to your Berta platform, and once approved, we push the bot live onto Facebook Messenger.